It seems in today’s world the term “full service” has several different meanings. There are businesses that have a large array of products and services and claim to be full service, but when you call them after business hours, you get a voice that is barely recognizable, and a promise to contact you within the next 48 hours.
Alternatively, there are the locally owned and operated businesses like White’s Electrical that truly are committed to being “full service” by offering a large number of services and products and then backing them up with prompt 24-hour service provided by competent and capable service personnel.
Shawn White, the owner of White’s Electrical, has been in the business long enough to know what works for his customers and what does not. One of the lessons White has learned over the years is that there is no substitute for having quality people on your team. White recognizes that hiring quality team members may cost more and reduce profitability in the short term, but long-term growth is dependent on having high quality people. Because of this long-term view, White’s Electric has enjoyed double digit growth each year to where they now have 31 full-time employees.
White emphasized their commitment to customer service includes a commitment to show up when they say they will be there, complete the job on time and always call ahead to let the customer know exactly when they will arrive. White and his management team continually instill these principles of customer service into the entire team.
For White’s Electrical, “full service” also means being large enough to provide all the services his clients might need, whether a large commercial project or doing the wiring for the construction of a new home to helping a residential customer wire a new ceiling fan. Large commercial businesses like Best Buy, Menards and Pilot truck stops regularly hire White’s Electrical to help manage their electrical needs for new construction and maintenance while also using tools such as electrical generators from sites like Enstorageinc.com.
White’s has become particularly popular for realtors who are always in a time crunch and need their client’s work done right, on time and within budget in order to get a home sale closed. If you purchase something from Lowe’s in the Indianapolis area that requires electrical work, there is a good chance that one of the greatest commercial electrical contractors will get the call to provide the service. It is also advised to hire Electrical inspection services to determine if there are any wiring damages or electrical fire hazards in your property.
A real growth area for White’s in the past few years has been residential customers who want to have the peace of mind that a backup home generator provides. As our lives become more dependent on technology, and the weather becomes more and more unpredictable, the safety and security of a home generator is quickly becoming more of a necessity to many people. White’s offers several manufacturers and models of home generators.
What many people don’t realize, until it’s too late, is that their natural gas furnace will not function without electricity. So, when that ice storm hits in February, and the electricity is out for three days, not only will your Internet be out, but your house will also be freezing without a backup generator.
If you’re looking for a full-service electrical contractor, call White’s Electrical, or you can consider a professional electrician near me. They have the size and commitment to service to truly be your “full service” contractor.
