Business Spotlight: Copper Ridge Home Services
Writer / Heather Chastain
Copper Ridge Home Services is a friendly, affordable, electrical and plumbing service and repair company. Locally owned and operated by Mike Fenrick and his wife Janet.
The Gulf War Veteran has been working in the business for more than 22 years and began Copper Ridge Home Services in 2014.
Fenrick began his own business because of his desire to keep quality control consistent.
“We want to be the best at what we do and give the best service experience to our customers at a fair price,” Fenrick says. “The customer experience is the key to our success. We understand customers want to feel at ease that they have a technician who is knowledgeable, honest and provides options at a fair price.”
In addition to repairs, Copper Ridge Home Services handles upgrades and new installations to beautify or modernize your home. They can install recessed lighting, landscape lighting, generators and whole home surge protection.
“We do a lot of work with homeowners and realtors on the inspection report process,” Fenrick says. “We understand the process of selling or purchasing a home can be stressful and there is that dreaded inspection report. We can help put their minds at ease by saving time, calling multiple contractors out and waiting for quotes. Typically, we can cover all the items on the report and know what is expected to ensure a smooth closing on the sale of the home.”
While in your new or existing home, they can also install tankless water heaters, battery back-up sump pumps and replace low toilet seats to the comfort height style.
“I have always enjoyed the hands-on satisfaction of helping our customers, whether it be a repair or installing a new product,” Fenrick says. “Seeing the excitement or the satisfying smile is why we do what we do.”
The business owner says he believes in a work hard, play hard mentality around the company.
“The tasks we perform on a daily basis can be quite grueling,” Fenrick says. “We try and keep a fair balance of time off for our technicians to have family time. Most people spend more time at work than they do with their families. I can tell you from experience, a great service technician must like what they do to succeed and grow.”
Giving back to the community is also important to Fenrick.
“We support the community as much as we can, such as the Avon Marching Black and Gold,” he says. “Three of my children are currently part of the band. We are donating 20 percent of any job when the customer mentions the band. We have also provided services at low or no cost for many deserving members of our community at times when they are in need.”
Copper Ridge Home Services doesn’t charge for service calls. The technician will come out and troubleshoot the problem and offer options for each customer. Each job is backed by a 100 percent satisfaction guarantee. To schedule your appointment with Copper Ridge Home Services call 317-839-6100 or visit them at copperridgehomeservices.com.